Frequently asked questions

What if my account needs more users or locations?

Unlimited users are included already and you are not charged extra for additional locations.

What is a location?

A location refers to a specific physical place where a business operates that can be reviewed or managed. You may have 1 location, but have a large service area. You could have 5 physical locations and manage them under a single account.

Do you support multiple languages?

Yes, we support French, German, Italian, Danish, Dutch, Norwegian, Romanian, Serbian, Greek, Croatian. We will be adding more languages over the coming months. You can contribute by adding your own language by joining here: https://poeditor.com/join/project/7VBIkYZuS0

How many reviews sites do you support?

We support all the major review sites that you would expect. Over 30 review sites are available right now with more being added every week.

What is the contract term?

There is no contract term, you can cancel at any time. We offer a 14 day free trial, so you can try before you buy.

What kind of support should I expect?

We take pride in our exceptional support, boasting a 100% satisfaction rating. Rest assured that we respond to inquiries within 24 hours on weekdays, ensuring prompt assistance and customer satisfaction.

What are Stripe fees?

If you use our Stripe integration to collect payments from your customers, the application will charge a 1.9% fee on top of the Stripe fees. This is to cover the cost of the Stripe integration and the additional support required.